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SAP Customer Engagement and Commerce
17 July 2018
Introduction: SAP customer engagement and commerce is one of the sap modules. Which is meant for collection of cloud base technology which provides tools for customer relationship management, marketing, sales, and e-commerce.this is mostly used in the larger organization which need automation huge sales and multi-channeled customer care. This application is used to centralize information and make workflow and tasks automatic and enables the 360-degree view of a customer. SAP customer engagement and commerce applications: SAP cloud for sales: this provides tools to know sales rate for sales representative including and managers with reports in sales performance management and mobile sales. SAP cloud for service: this tool helps in making contact with service agents, managers and provides with the tool for multi-channel interaction to handle issues with customers and maintain task management, workflows to prompt agents on tasks for more efficient customer service. Agents can contact with company exchange information. SAP Hybris commerce and marketing: it provides tools for customer experience management, product information management and order management. In this hybrid commerce, agencies need to gather information from multiple channels like phone, social media, e-mail.it enables agent get complete information about a single customer account in a location and 360-degree […]
SAP 2018 Strategy and Roadmap for Business Intelligence Webcast Recap
12 March 2018
Digital is bringing about many technological changes. Analytics do remain top CIO priority to drive the insights. The SAP is also much investing in digital transformation and ad legal disclaimer does apply to the fact that the future items are indeed subject to rather change. The focus is upon the concept “One platform for all analytics” with the laser focus on hybrid thus allowing one to embed analytics in one’s application. The basic idea is to provide intelligence that does include machine learning as well as bringing into analytics processes. There are indeed five areas of focus for the SAP Analytics product strategy: All analytics on one cloud-based platform One common & simple user experience Hybrid (laser focus) Embedded in apps Deeper & more meaningful logic & context-driven insights. One should try to provide intelligence that includes machine learning, and also be bringing into analytics processes. SAP does provide analytics that is much designed for apps all across the entire business network from sales & marketing to of course supply chain, HR, and Finance. Other SAP strategies: BI, planning that predictive to grow and run as well the business. BW/4HANA = redeveloped for modern data warehouse SAP Analytics Cloud trying […]
Capabilities of SAP HANA
1 August 2018
SAP HANA is a database, so at the core, it stores data. It is an in-memory platform that combines an acid compliant database with advanced data processing, application services, and flexible data integration services. It is a revolutionary platform that is best suited for performing real-time analytics and developing and deploying real-time applications. At the core of the real-time data, a platform is the SAP HANA database which is fundamentally different than any other database engine in the market now. An SAP is a highest profile product. SAP HANA also includes a programming component that enables a company’s IT department to create and run customized application programs on the top of HANA as well as a suite of predictive, spatial and text analytics libraries across data source because HANA can run in parallel to source SAP ERP application, analytics can access real-time operational and transactional data for real-time analytics processing and not have to wait for a daily or a weekly report to move on the progress. Capabilities of SAP HANA It processes high-speed transactions while analyzing fresh data on the fly to take action at the moment when necessary. And it helps to manage large database volumes cost-effectively using […]
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